TinyRolly Terms of Service

These Terms define the rights, duties, and responsibilities of Maechorom Co., Ltd. (the “Company”) and users concerning goods and related services offered by the TinyRolly online store (the “Store”).

• “Store” means the online place of business the Company operates through information and communications facilities for transactions in goods and services.
• “User” means a member or non-member who accesses and uses the Store under these Terms.
• “Member” means a registered user eligible for continued use; “Non-member” means a user who uses the Store without registration.
• “Goods” includes products, content, and ancillary services sold through the Store.
• “Coupons” and “Points” are electronic benefits usable under displayed conditions. They are neither cash nor deposits.

• The Company makes these Terms and its legal business information readily available in the Store.
• The Company may amend these Terms only within the bounds of applicable law, including the Korean e-commerce, terms regulation, electronic transactions, electronic finance, privacy, and consumer protection laws that govern the Company, without reducing any protection that mandatory consumer law grants a user in their country of residence.
• Amendments are announced at least 7 days before taking effect. Changes unfavorable to users are generally announced 30 days in advance with a clear comparison.
• A user who disagrees may terminate the service agreement. Unless the law permits otherwise, amendments do not apply retroactively without agreement.

Matters not addressed here are governed by applicable law, generally accepted standard terms for online sales, and commercial practice. Conditions displayed for a particular product or benefit apply together with these Terms.

• The Company provides product information, purchase contracts, payment, delivery, cancellation, returns, refunds, member benefits, reviews, product inquiries, and customer support.
• The Company may change service content because of sold-out inventory, specification changes, or operational or technical needs, and promptly displays changes that materially affect a transaction.
• If an unavoidable change to an existing contract causes loss, the Company compensates as required by law unless it proves absence of intent or negligence.

• The Company may temporarily suspend service for maintenance, equipment failure, network outage, disaster, or another unavoidable event.
• Foreseeable suspensions are announced in advance. Emergency suspensions are explained promptly afterward.
• The Company remains responsible for loss caused by its intent or negligence as provided by law.

• Registration is completed when the user agrees to required terms, submits accurate information, and the Company accepts the application.
• The Company may refuse or later terminate registration involving another person’s information, false information, a child under 14 without legal-representative consent, or an unresolved prior restriction.
• The Company does not collect resident registration numbers or a child’s full date of birth for registration.

• Members must update changed information through their account or customer support.
• Members are responsible for protecting login credentials and must promptly report suspected theft or unauthorized use.
• The Company is not responsible for loss caused by a member’s failure to update or protect account information, except to the extent caused by the Company.

• Members may request closure at any time. The Company handles it promptly after checking open orders, disputes, and statutory retention duties.
• The Company may restrict or terminate use after notice for rights infringement, payment fraud, abuse of coupons, points or referrals, system interference, or unlawful conduct. Urgent restrictions are followed by prompt notice and an appeal route.
• Re-registration is restricted for 6 months after closure. A person re-registering after 6 months is treated as a new member for the referral policy.

The Company may send individual notices by email, phone, or in-service notification. A notice posted for at least 7 days may replace individual notice for general matters, but material transaction-specific matters are notified individually.

• A user selects goods and quantity, enters recipient details and delivery instructions, reviews coupons, points, payment method, and the final payable amount, and requests payment.
• The checkout presents product information, the price in the store currency, discounts, the delivery fee to the destination country, return and exchange cost, and applicable withdrawal restrictions.
• A user entering a recipient’s personal information must have lawful authority to provide it for delivery.

• A purchase contract is formed when the Company notifies the user of payment approval and order receipt.
• The Company may reject an application containing false or incorrect information, insufficient inventory, an obvious price error, a legally restricted purchase by a minor, or a serious technical impediment.
• If supply becomes impossible after formation, the Company promptly notifies and refunds under Article 16.

• The English store accepts PayPal. Payment is made in US dollars (USD) through the PayPal checkout; the Company does not receive or store card numbers. Direct bank transfers and virtual accounts are not offered.
• Catalog prices are set in Korean won and shown in USD using the exchange rate applied to the order at checkout. The USD amount displayed on the order review step is the amount charged; later exchange-rate changes do not alter a placed order.
• Import duties, taxes, or fees imposed by the destination country, if any, are the responsibility of the recipient unless the checkout states that they are included.
• Receipts are issued by PayPal for the transaction. The Company does not provide separate cash-receipt, tax-invoice, or transaction-statement request functions.

• The Company sends an electronic order confirmation after a purchase request.
• A user may immediately request a change or cancellation before shipment. After shipment begins, the withdrawal and return rules may apply.
• Whether the delivery address can be changed depends on fulfillment status; any additional cost is explained first.

• Unless otherwise agreed, the Company takes steps needed for delivery within 7 days of an order and aims to begin supply measures within 3 business days after payment approval.
• Orders ship from the Republic of Korea to the delivery address entered at checkout. The English store delivers to the United States, Canada, the United Kingdom, and Japan; the delivery fee for the destination country is shown before payment. Typical delivery after dispatch is 5 to 10 business days for the United States and the United Kingdom, 6 to 12 for Canada, and 3 to 5 for Japan, subject to carrier and customs handling.
• The carrier is selected per order. The actual carrier and tracking number are shown in the order details, and another carrier may be used when operationally necessary.

If goods cannot be supplied, the Company promptly states the reason and refunds, or takes the steps required to refund, within 3 business days after notice when payment has already been received.

• A change-of-mind withdrawal, return, or exchange may be requested through My Page or customer support within 7 days after receipt.
• For goods not matching their description, advertisement, or contract, a request may be made within 3 months after receipt or 30 days after the user learned of the mismatch.
• The customer must safely pack the goods, components, and gifts. Opening packaging alone is not a basis to deny withdrawal.
• After a request is accepted, the Company provides return instructions, the return address, and the applicable return shipping cost. Customers should not ship goods back before receiving those instructions.

• Goods are lost or damaged through the user’s fault, except packaging opened only to inspect contents.
• Use or partial consumption materially reduces the value of goods.
• Passage of time materially reduces value so that resale is difficult.
• Packaging of reproducible goods is opened, or made-to-order goods were clearly disclosed and separately accepted in advance where withdrawal would cause serious loss.
• The Company does not assert a restriction that was not clearly disclosed or supported by a reasonable trial opportunity where required.

• The Company refunds within 3 business days after receiving returned goods and pays statutory delay interest if late.
• For card or easy-payment purchases, the Company promptly requests the payment provider to stop or cancel the charge.
• For a change-of-mind return or exchange, the customer bears the return shipping cost quoted with the return instructions; it may be deducted from the refund. The Company pays delivery caused by a defect, wrong item, or another seller-responsible reason.
• Refunds are issued in USD to the original PayPal payment for the USD amount charged. Exchange-rate differences between the order date and the refund date are not compensated.
• For partial returns or changed delivery conditions, the Company explains any adjustment before applying it to the refund.

• Eligibility, use, stacking, and validity are displayed when a coupon or point benefit is issued.
• Coupons and points are issued in Korean won. In the English store their value is converted to USD at the exchange rate applied to the order, and the converted discount is shown before payment.
• Unless otherwise stated, points expire 6 months after accrual and have no minimum redemption amount. A refund may restore or recover benefits under their displayed conditions.
• Coupons and points cannot be exchanged for cash or transferred unless required by law.
• The Company may hold or recover an erroneous or abusive benefit after explaining the basis; the user may request human review through support.

• Copyright in user content remains with its author. The Company may use it to operate, display, moderate, and administer disclosed benefits within a reasonable scope.
• Users must not post another person’s personal information, unlawful or violent material, fabricated purchase experiences, defamation, or content infringing third-party rights.
• The Company may hide or remove unlawful, rights-infringing, improperly public, or policy-violating content and, where appropriate, provides the reason and an appeal route.

The Company processes the minimum personal information needed for service. Purposes, items, retention, processors, and rights are disclosed in the separate Privacy Policy. Refusal of optional consent does not restrict an unrelated basic service.

• Content and designs created by the Company belong to the Company or their lawful owner and may not be commercially reproduced or distributed without permission.
• The Company is not liable, absent its intent or negligence, for force majeure, a user’s fault, or failures of external payment or communications networks outside its control.
• This Article does not exclude liability for the Company’s intent or gross negligence or any non-waivable consumer right.

• The Company first seeks a fair resolution through customer support at cscenter@maechorom.com. E-commerce disputes may be referred to a competent consumer dispute mediation body.
• These Terms are governed by the law of the Republic of Korea. This does not deprive a consumer of the protection of mandatory provisions of the law of their country of residence, and disputes may be brought before the competent court under applicable law.

These Terms take effect on August 30, 2026.